PRIVACY POLICY
Last updated: 1 May 2026
1. Introduction
Urban Werkz Pte. Ltd. ("Urban Werkz", "we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services, in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
2. Data We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number, company name
- Professional information: job title, industry, LinkedIn profile URL
- Business information: revenue range, website URL, sales challenge descriptions
- Communication data: enquiry type, messages, and correspondence
- Technical data: IP address, browser type, and usage data collected via cookies
3. How We Use Your Data
We use collected data for the following purposes:
- Responding to enquiries and providing our services
- Processing partnership and employment applications
- Communicating updates, reports, and business information relevant to your engagement
- Improving our website and service delivery
- Complying with legal obligations
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiries are retained for up to 2 years. Recruitment data is retained for up to 1 year unless you are engaged by Urban Werkz.
5. Disclosure of Data
We do not sell, trade, or rent your personal data to third parties. We may share data with trusted service providers (e.g., CRM platforms, email providers) strictly to operate our services, under confidentiality obligations. We may disclose data when required by law or to protect the rights and safety of Urban Werkz or others.
6. Cookies
Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies without your consent. You may disable cookies in your browser settings, though some site features may be affected.
7. Your Rights
Under the PDPA, you have the right to:
- Access personal data we hold about you
- Correct inaccurate or incomplete personal data
- Withdraw consent for certain processing activities
- Request deletion of your data, subject to legal retention requirements
To exercise any of these rights, contact us at hello@urbanwerkzsg.com.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.
10. Contact Us
For any privacy-related questions or concerns, contact our Data Protection Officer at: hello@urbanwerkzsg.com